ORDER AND PAYMENT
How do I order from SHOE THE BEAR?
You choose the item(s) you want to purchase and add them into the "shopping cart". You can edit the contents of the shopping cart at any time and continuously check the content and price of the good(s).
1. When you are ready to place your order, click the shopping cart icon and then the "Checkout" button.
2. Enter your information and click "Go to Shipping Methods"
3. Select the shipping method you want and click "Go to payment method"
4. Then you will be directed to a secure payment page where you will enter your credit card information. You can cancel your order at any time until you confirm your payment information by clicking the "Finish payment" button.
The amount will first be deducted from your account once the item(s) leaves our warehouse.
Non EU customers. Please note that local charges (custom duty, sale tax) may be added to your order, depending on region and local custom duties. These charges are at the customer own expense.
Can I track my package?
You can always track your package on GLS, DHL and TNT's homepage. Your parcel number has been sent to your together with your invoice and shipment confirmation. In case you haven't received your track & trace number, please contact us at online@shoethebear.com, so we can inform you about your package status.
